7 Day Exchange

Complete Satisfaction. Guaranteed.

Used VW Station Wagon

A Privilege Only DriveNation Offers.

The 7 day vehicle exchange privilege ensures your complete satisfaction if you are not happy with your pre-owned vehicle. DriveNation provides a 7 day exchange in the event that the car selected demonstrates substantial mechanical problems. You can then choose a vehicle of the same or greater value, at your own discretion.

The vehicle can only be exchanged in the event of major mechanical problems. A single exchange per client is permitted at all participating DriveNation dealerships. The guarantee runs for 7 days or 500 km, whichever comes first, starting on the delivery date. The vehicle must be of equal or greater value (with a payment to cover the difference). In the event of an exchange, any equipment that has been added to the vehicle can be moved to the new vehicle at the customer’s expense. If it cannot be moved, the equipment is non-refundable.

The exchanged vehicle must be returned in the same apparent condition and state it was in upon delivery. The vehicle exchange program cannot be assigned, transferred or sold, in whole or in part. The exchanged vehicle must first be inspected by DriveNation. The exchange program applies to all DriveNation Dealerships, and to all purchases made after March 1, 2010 unless that purchase is classified as excluded according to the criteria stated in the Exchange Privilege Terms.

The exchange program does not apply to:

  • Second Chance credit and alternative financing clients
  • Vehicles that have been damaged by the customer or anyone else
  • Commercial vehicles
  • Vehicles that have been modified or altered by the customer or someone else, in any way whatsoever

Vehicles that have been repaired without DriveNation’s prior authorization

Watch The Explainer Video

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